1. Introduction

Thank you for choosing to be part of our community at SHY Real Estate ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@shyrealestate.org.

When you visit our website www.shyrealestate.org (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

• Personal Identity Data: Name, address, email address, telephone number, and similar contact data.
• Real Estate Preferences: Information regarding property type preferences, budget range, location interests, and timeline for purchase/sale.
• Financial Data: In specific cases of property transactions or mortgage evaluation requests, we may collect data regarding income, credit history, and employment status (strictly for verification purposes).
• KYC Documents: Government-issued identification (such as a passport or driver's license) as required for Anti-Money Laundering (AML) compliance in real estate transactions.

Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate property transactions: We use your information to connect buyers with sellers, arrange viewings, and draft legal agreements necessary for property acquisition or rental.
• To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services: We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To comply with legal obligations: In Nigeria and other jurisdictions, real estate agencies are required to maintain records for regulatory compliance, tax reporting, and anti-money laundering investigations.

4. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Business Partners: We may share your information with our business partners (e.g., mortgage brokers, property inspectors, lawyers) to offer you certain products, services or promotions related to your real estate journey.
• Property Owners/Landlords: If you submit an inquiry about a specific property, your contact details may be shared with the owner or the listing agent of that property to facilitate the viewing.
• Legal Authorities: If we are required by law to do so (e.g., court orders, subpoenas, or regulations set by the EFCC or other Nigerian regulatory bodies), we will share your information with law enforcement.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

6. Data Retention & Security

Security: We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

Retention: We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

7. Your Privacy Rights

Depending on your location (specifically complying with the Nigeria Data Protection Regulation - NDPR), you have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.

To exercise any of these rights, please contact us at info@shyrealestate.org.

8. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your data privacy rights, you may contact us using the details below: